# Bourdon > Bourdon (bourdon.io) is a United States memorial phone line service. When someone dies, Bourdon captures the voicemail greeting they recorded, sends the family the master recording files, takes custody of the phone number, and keeps the line connected for ten years so callers still hear the original greeting and can leave messages. No AI, no voice cloning, no generated speech. ## Key facts - Name: Bourdon. Operated by BOG Inc., a Nevada corporation, doing business as Bourdon. Las Vegas, NV 89117, USA. - Website: https://bourdon.io/ Contact: info@bourdon.io - What it is: a memorial phone line and voicemail greeting preservation service for families after a death, and for living people planning ahead for their own number. - The problem it solves: a voicemail greeting lives on the carrier's voicemail system, not on the phone. When the phone account is canceled, the greeting is erased. After a holding period the carrier reassigns the number to a new customer. - Timing: no carrier publishes a firm deadline. The greeting disappears the day the account is canceled, and phone accounts are often closed within weeks of a death. Bourdon asks families to act in the first 30 days, before the phone account is closed. This is guidance, not a carrier rule. - How it works: (1) check the number; (2) Bourdon calls once, records the greeting, and emails the master files (MP3, archival WAV, transcript) usually within a day or two; (3) with signed authorization Bourdon ports the number into its custody, usually in 5 to 15 business days, and keeps it connected, playing the greeting, for ten years. Messages callers leave are saved in a private family archive with playback and download. - Who can authorize: the executor or personal representative, the court appointed administrator, a successor trustee, the surviving spouse or registered domestic partner, next of kin with priority, an account holder of record, or someone with written authorization from one of them. Documents: signed authorization, certified death certificate, most recent bill, signer identification. - Pricing (USD, one time, no subscription): Memorial Line $399 for ten years, includes the master files. Voice Master only $49 (capture plus files; the number stays with the family's carrier). Planning ahead for yourself $399 once. Extensions after ten years $99 per additional five years; nothing renews automatically. - Refunds: three days to cancel for any reason ($350 back on a $399 order). Full refund if the greeting cannot be captured or the carrier will not release the number, and the family keeps any recording already delivered. Full policy: https://bourdon.io/terms.html#s9 - AI policy: Bourdon never clones voices, never generates speech, never trains AI on recordings, and never uses a recording in advertising. The only audio callers hear is the person's own recorded greeting. Nobody answers or speaks as the person; the greeting plays. - Not affiliated with Netflix: Bourdon has no connection to Netflix, the filmmakers or the cast of the film Voicemails for Isabelle. ## Pages - [Home: save a loved one's voicemail greeting and keep their phone number](https://bourdon.io/): how it works, pricing, number check, FAQ. - [After Voicemails for Isabelle](https://bourdon.io/voicemails-for-isabelle.html): the 2026 Netflix film is fiction; this page explains what really happens to a loved one's number and greeting, and how families keep both. - [For estate attorneys and executors](https://bourdon.io/estate-attorneys.html): executor authority, documents, the 30 day window, how to refer a family. No referral fees. - [Terms of Service and Authorization Agreement](https://bourdon.io/terms.html) - [Privacy Policy](https://bourdon.io/privacy.html) ## Optional - [Full text for assistants](https://bourdon.io/llms-full.txt)